Shipping policy

Shipping + Delivery Policy

Standard Delivery (FREE): Ships within the U.S. only. Transit time: 5–8 business days.

Express Delivery ($9.90): Ships within the U.S. only. Transit time: 3–5 business days.

Deliveries are typically made Monday to Friday, between 8:00 am and 6:30 pm. Working days are Monday through Friday and do not include public holidays or weekends. We do not ship or process orders on weekends or holidays.

All orders will receive an email confirmation that includes tracking information once the package ships. Please note tracking numbers may take up to 2 business days to become active after your order ships.

Our Guarantee

Sometimes your order can get lost or damaged in transit. If this happens, we will send you a replacement free of charge — just contact our support.

All of our products are backed by our satisfaction guarantee. If you're not happy with your purchase, reach out within 30 days of delivery — no need to ship anything back in most cases. See our Refund Policy for details.

Important Remarks

Refunds are not issued for promotional or free items; however, replacements will be provided if a free item arrives damaged, provided you contact us within 7 days of receiving it.

Tracking Your Order

To track your order, contact us at hello@reliefvector.com with your full name, mailing address, and order confirmation number.

Tracking numbers are typically 13 characters long and both start and end with a letter. If you can't locate yours, reach out to us at hello@reliefvector.com.